Ticket Services Representative

Submitted by allanwaite on Fri, 11/16/2018 - 4:51pm

The Harris Theater for Music and Dance in Millennium Park is seeking Ticketing Service Representatives for part-time openings on our Box Office Team.Ideal candidates will have excellent customer services skills, be proficient in Tessitura, possess excellent written and verbal communication skills, as well as problem-solving abilities. The Ticketing Service Representative reports to the Box Office Treasurer and assists in the daily operations of the Harris Theater Box Office.  Weekday, evening, weekend and holiday availability a must.

Skills & Qualifications: 

To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

ESSENTIAL DUTIES AND RESPONSIBLITIES include the following but not limited to

  • Process telephone, walk-up, and e-mail ticket orders for all Harris Theater performances
  • Responsible for opening and closing procedures
  • Handle will-call, sales, and customer support during performances
  • Maintain ticket database with current information
  • Assist and welcome all guests entering our space
  • Support the ticketing needs of rental companies
  • Provide accurate records of all daily box office financials
  • Maintain a current and competent level of knowledge for the Harris Theater and rental companies
  • Assist in the maintenance of a clean and organized box office
  • Other duties as assigned
  • Previous Tessitura ticket system experience required
To Apply: 


  • Please provide a cover letter, resume and include TICKET SERVICES REPRESENTATIVE in the subject line to jobs@harristheaterchicago.org. No phone calls, please.
  • Flexible P/T, 20 to 30 hours per week, based on theater needs, with extremely competitive compensation.
Contact Information
Contact Name: 
Allan Waite